Finch Health
Improving outcomes with smarter care coordination.
- Category
- Growth Systems
- Scope
- Growth Strategy, Product Design, Lifecycle Marketing
- Client type
- Digital Health
+35%
Patient retention
-19%
Time to first action
4.7★
App store rating
The challenge
Finch had a strong clinical product but struggled to keep patients engaged after onboarding. Drop-off in the first two weeks was undermining outcomes and retention.
Our approach
We rebuilt the onboarding flow around small, achievable daily actions, layered in a lifecycle messaging system tied to real patient progress, and gave care teams visibility into who needed a nudge.
The outcome
Patients stick with their care plans longer and care coordinators spend less time chasing engagement and more time on care itself.
Results
+35%
Patient retention
At the 90-day mark
-19%
Time to first action
From signup to first task
4.7★
App store rating
Up from 3.9★
Gallery
Daily plan
Built around small wins.
Progress tracking
Visible progress, real motivation.
Care team view
Know who needs a nudge.
Lifecycle messaging
The right message, the right moment.
What if you were next?
Let's talk about what GREENBOOST could build for you.